FAQ

I need a copy of my invoice for my order. How do I go about with it?
Please send over an email to hello@kuishi.co.uk, along with your order ID to request an invoice. 
Thu, 20 Jul, 2023 at 4:36 PM
What are the delivery options?
Shipping Options: We offer several shipping options to cater to your specific needs. During the checkout process, you can choose from our standard shi...
Thu, 20 Jul, 2023 at 5:34 PM
How long does delivery take?
Processing Time: Once your order is placed, our team will process it within 1-3 business days. Please note that processing time may vary during peak sea...
Thu, 20 Jul, 2023 at 5:35 PM
Are orders shipped using a tracked service?
Order Tracking: For your convenience, we provide order tracking services for all shipments. Once your order is dispatched, you will receive a tracking...
Thu, 20 Jul, 2023 at 5:35 PM
What is the delivery fee?
Shipping Rates: Shipping rates are calculated based on the weight, size, and destination of your order. You can view the applicable shipping costs dur...
Thu, 20 Jul, 2023 at 5:37 PM
Are orders subject to customs and duties?
Customs and Duties (International Orders): For international orders, please be aware that customs and import duties may apply upon reaching your count...
Thu, 20 Jul, 2023 at 5:40 PM
What if my order arrives damaged?
In the rare event of a damaged or lost package, please contact our customer support team immediately, and we will assist you in resolving the issue prompt...
Thu, 20 Jul, 2023 at 5:41 PM